1. Order Cancellation
    • Customers can cancel their orders within 24 hours of placing them for a full refund.
    • Once an order has been processed or shipped, cancellation requests cannot be accepted.
    • To cancel an order, customers must contact our support team via email or phone.
  1. Refund Policy
    • Refunds are processed for eligible returns, cancellations, or defective items.
    • If an order is canceled within the allowed period, the refund will be processed within 7 business days.
    • If a product is found defective or incorrect upon delivery, customers must notify us within 48 hours to request a return or refund.
    • Refunds will be credited to the original payment method used during purchase.
  1. Return Policy
    • Products must be returned within 14 days of delivery to qualify for a refund.
    • Items should be unused, in their original packaging, and include all accessories.
    • Some products, such as perishable goods, personalized items, and digital downloads, may not be eligible for return.
    • Customers are responsible for return shipping costs unless the return is due to an error on our part.
  1. Exchange Policy
    • Exchanges are allowed for defective or damaged items only.
    • Customers must report any issues within 48 hours of receiving the product.
    • If a replacement is unavailable, a refund will be provided.
  1. Non-Refundable Items
    • Gift cards, downloadable software, and perishable goods cannot be returned or refunded.
    • Products marked as final sale are not eligible for refunds or exchanges.
  1. Contact Information
    For any refund, return, or cancellation inquiries, please contact our support team at:
    Email: support@menitha.com
    Phone: 9100425709
    Business Hours: Monday – Friday, 9 AM – 6 PM (Local Time)

We reserve the right to modify this policy at any time. Please check our website for updates.